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Policy

  1. Return / Exchange

    At Muscat Computer, customer satisfaction is our top priority. Our 14-day return policy ensures your peace of mind. While change of mind returns aren't applicable, if you receive a defective product, contact us for a hassle-free resolution. We're committed to making your experience seamless and satisfying. Trust Muscat Computer for quality and customer care.

    Fill out Product Refund form in case of any item return / exchange.

  2. Warranty

    Discover worry-free ownership with [Muscat Computer! Our straightforward warranty policy ensures a seamless experience. Backed by the Manufacturer, Supplier, and Distributor, your coverage kicks in from day one. Keep an eye out for the "Warranty Card Issued" with your invoice, and hold onto that original invoice for hassle-free claims. Before you leave, inspect your purchase; our warranty covers you from the receipt's creation. Note that weather-related damage and mishandling during sale may impact claims. Plus, our policy doesn't cover power surges or accidental damage. For any questions, our customer service team is here to help. Thanks for choosing Muscat Computer — your peace of mind partner!