Frequently Asked Questions

What is your return policy?

Refer to the "Return / Exchange" section of our policy for details on our 14-day return policy and conditions.
How do I initiate a return for a defective product?

Contact us directly if you receive a defective product, and we will assist you in resolving the issue hassle-free.
What does the warranty cover?

Review the "Warranty" section for information on our warranty coverage, including the duration and conditions. Keep an eye out for the "Warranty Card Issued" with your invoice.
How can I make a warranty claim?

Retain the original invoice and follow the instructions on the warranty card. If you have questions, our customer service team is available to assist you.
Is there a physical store I can visit?

Yes, you can visit our physical store at Shop No. F-50, 1st Floor, Regal Trade Square, Regal Chowk, Saddar, Karachi, for a hands-on experience and expert advice from our staff.
How can I stay updated on your latest products and promotions?

Follow us on Facebook and Instagram @muscatcomputer to stay informed about the latest tech trends, promotions, and product launches. You can also explore our official website for the newest additions to our inventory.